Terms of Service for Lumin Lending Inc.

Effective Date: May 25, 2025

Welcome to the Lumin Lending Inc. website (the "Site"). These Terms of Use ("Terms")

govern your access to and use of the Site. By accessing or using the Site, you agree to

be bound by these Terms. If you do not agree to these Terms, please do not use the Site.

Lumin Lending Inc. reserves the right to update or modify these Terms at any time

without prior notice. Your continued use of the Site following any such changes

constitutes your acceptance of the new Terms.

Privacy Policy

Your privacy is important to us. Please review our Privacy Policy, which is incorporated

into these Terms by reference, to understand how we collect, use, and protect your

personal information.

Use of the Site

These communications pertain to your account or loan

transaction and are sent to the phone number you provided in connection with this

transaction. They may include, but are not limited to:

  • Application processing status

  • Account and loan information

  • Requests for additional information or documents

  • Payment due dates and delinquent account notices

  • Closing updates and mortgage program information

Marketing Messages

These are based on inquiries you made online for mortgage services and may include details about our products, services, promotions, or events tailored to your interests.

Message Frequency

The number of messages you receive will vary depending on your account activity and the nature of your inquiries. We aim to ensure all communications are relevant and purposeful.

Costs

Standard message and data rates may apply, as determined by your mobile carrier. Please review your carrier’s terms for information on applicable charges.

Opt-Out Instructions

If you wish to stop receiving SMS communications from Lumin Lending Inc., simply reply STOP to any message. You will receive a confirmation message verifying that you have been unsubscribed from future SMS communications.

Assistance

For support or additional information, reply HELP to any message, or reach out to us directly at [email protected] or 888-560-9092

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of CA, without regard to its conflict of law provisions.

Dispute Resolution

Any dispute arising out of or relating to these Terms or your use of the Site shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration shall be conducted in Irvine, CA.

Changes To Terms

Lumin Lending Inc. may revise these Terms at any time by updating this posting. You should visit this page periodically to review current Terms because they are binding on you.

Contact Information

If you have any question about these Terms, please contact us at [email protected] or 888-560-9092

quick info

18301 Von Karman Ave Ste 820

Irvine, CA 92612

888-560-9092

Gallery

© Copyright | Lumin Lending Inc. | NMLS ID # 2716106 | 2025 | All rights reserved.

Notice To Texas Loan Applicants: Consumers wishing to file a complaint against a mortgage banker, or a licensed mortgage banker residential mortgage loan originator, should complete and send a complaint form to the Texas Department of Savings and Mortgage Lending, 2601 North Lamar, Suite 201, Austin, TX 78705. Complaint forms and instructions may be obtained from the department’s website at www.sml.texas.gov

A toll-free consumer hotline is available at 1-877-276-5550. The department maintains a recovery fund to make payments of certain actual out of pocket damages sustained by borrowers caused by acts of licensed mortgage banker residential mortgage loan originators. A written application for reimbursement from the recovery fund must be filed with and investigated by the department prior to the payment of a claim. For more information about the recovery fund, please consult the department’s website at www.sml.texas.gov